Information We Collect
When you interact with us through the Services, we may collect Personal and Business Data and other information from you, as further described below:
Personal Data That You Provide Through The Services
Business Data That You Provide Through The Services
We collect business-related data from you and your CRM, Billing & Subscription Management, Service & ticketing Management, Product Usage, Marketing Automation, Accounting, and any other providers when you sync your SaaSWorks account with these providers via one of our connectors. By voluntarily syncing these accounts you are consenting to our use of the data that the connection provides to SaaSWorks Inc. from any provider that you connect.
Non-Identifiable Business Data
When you interact with SaaSWorks through the Services, we receive and store certain business and personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you or your business. SaaSWorks may store such information itself or such information may be included in databases owned and maintained by SaaSWorks affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.
Aggregated Personal Data
In an ongoing effort to better understand and serve the users of the Services, SaaSWorks often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and SaaSWorks may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. SaaSWorks may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Consent To SaaSWorks Processing Information About You
We collect information from or about the computers, phones, or other devices where you install or access our services, depending on the permissions you’ve granted. We may associate the information we collect from your different devices, which helps us provide consistent services across your devices. Here are some examples of the information we collect:
-Attributes such as the IP address, operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers.
-Device locations, including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals.
Our Disclosure of Your Data and Other Information
SaaSWorks is not in the business of selling your Data. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Data with certain third parties without further notice to you, as set forth below:
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Data may be part of the transferred assets.
Agents, Consultants, and Related Third Parties
SaaSWorks Inc., like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include but are not limited to maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
SaaSWorks Inc. may disclose your Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of SaaSWorks, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
You can visit the site without providing any Personal or Business Data. If you choose not to provide any Personal or Business Data, you may not be able to use certain services and/or certain services may not perform optimally for you.
Links To Other Web Sites & Services
SaaSWorks Inc. takes reasonable steps to protect the Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Data to SaaSWorks Inc. via the Internet.
Other Terms and Conditions
Your access to and use of the Services is subject to the Terms of Service.
Access To Information; Contacting SaaSWorks
To keep your Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Data in our possession that you have previously submitted via the Services.
You may contact us as follows: email@example.com