Current Openings at SaaSWorks
SaaSWorks is looking for a DevOps Engineer with high growth potential to further structure and scale our AWS infrastructure. We are not a one-size-fits-all SaaS application, but a highly configurable, tailored Subscription Revenue Management Platform which requires a broad set of data pipelines, analytics, and infrastructure - that all must be codified and 100% repeatable within AWS.
As a data company, we process a myriad of different customer and 3rd party data, therefore we create delightful, one-size-fits-one experiences for our customers without sacrificing security or scalability. We are open to less experienced and aspiring DevOps engineers; simply expect a fast pace as we are growing our business rapidly.
Skills we are looking for:
- Infrastructure as code, including CloudFormation template experience to create and maintain existing libraries
- Solid Linux administration and automation experience with logging, debugging, troubleshooting. We use bash and CloudFormation for orchestration and provisioning
- Experience with AWS services such as Aurora Postgres, Athena/Glue, CloudWatch
- VPC experience with a core understanding of Security Groups (creation, maintenance) and general network & internet security. IAM and LDAP a plus
- Experience with CI/CD environments such as Jenkins (or Travis) to orchestrate jobs
- Core AWS experience with EC2 including AMI image building, instance patching
- Exposure to popular data orchestration frameworks such as Airflow is a plus
What it’s like to be a SaaSWorker:
We are a small, hands-on, get-work-done team where each contributor directly impacts product development and our customer experience. We have built, and scaled companies and firmly believe that the next decade of companies will be built differently. To account for this, we think differently.
Moreover, we believe in building future founders by giving the exposure to not just building our company, but to have a hand in crafting the solutions to help other businesses grow themselves. We have built a team and network of amazing partners, customers, investors, and SaaS industry experts. If you are looking to join Year 1 of building a durable company, we’d like to share more of our story and dig into this opportunity.
SaaSWorks is an equal opportunity employer. We are committed to creating an inclusive environment for everyone in our ecosystem -- our team, our customers, and our applicants. We offer competitive startup pay and equity, and the wingspan to expand your career by working with actual founders and operators. We value capability and curiosity over pedigree and are interested in a variety of backgrounds and abilities. We also provide competitive benefits that are family and individual-friendly. We believe in an in-person work-experience and are looking forward to working with people once it’s possible to do so (the position will be in person in the Boston suburbs vs. remote).
SaaSWorks is driving revenue performance for every Subscription and SaaS business. We are on a mission to democratize the data-driven insights and expertise required to build and manage these high-growth, high-value businesses. To date, these capabilities have been exclusive to the unicorns and deca-corns of the subscription and SaaS industry.
We are excited about this mission, as the number of worldwide subscription and SaaS businesses is rapidly growing. It’s expensive and challenging to build and scale these businesses due to the complexity of pricing models, the multiple products/SKUs, varying contract terms, as well as managing the myriad tools needed to run these companies. Most high-growth SaaS companies have developed in-house tools and hired large engineering & ops teams (BizOps, RevOps, SalesOps, etc.) to overcome these challenges. However, most businesses don’t have access to the requisite level of expertise or technology.
We know this - because we’ve done this. Our team of outside-the-box thinkers, founders, operators, investors, and data nerds has helped launch and scale high-growth businesses like HubSpot (NYSE: HUBS) and invested in businesses like this at legendary investment platforms like Goldman Sachs (NYSE:GS).
At SaaSWorks, we are leveraging our team’s passion, knowledge, and experience of product & operations skills to provide actionable information and insights to empower every subscription and SaaS business – not just the unicorns – to scale in a customer-centric and durable way. Our customers are getting real results - check out our case studies for more details.
We are well-funded by long-term, visionary investors and operators who believe in the value created by combining data, technology, and human expertise. We are growing our team to shape the future of scaling subscription and SaaS businesses.
Capabilities and Characteristics we are looking for:
- You are a passionate Account Manager (or similar customer-facing role such as Customer Success) with 3 to 4 years of experiencing managing accounts to drive growth and retention opportunities
- You have a strong understanding of SaaS and recurring revenue financial models
- Your passion for "Solving for the Customer" runs deep
- You have experience using and analyzing customer data to make strategic decisions on how to engage with the right customer at the right time
- You are data curious and are willing to roll up your sleeves to help identify areas of opportunity within the data (this includes quality assurance measures)
- You are someone that values hard work and knows what it takes to work in an early-stage startup
Your responsibilities will consist of:
- Work closely with the Principal Outcomes Manager to ensure SaaSWorks is both tracking and delivering the desired outcomes for our clients
- Manage components of the “Nudge” pipeline such as but not limited to the following:
- Validating data accuracy
- Additional Nudge research such as evaluating past engagements and external online enrichment
- Sending nudges to the customer
- Write and edit playbook templates to be used within the Nudges. The types of playbooks include but are not limited to collections, renewals, and expansion opportunities
- Provide visibility to the Outcomes team on where clients stand with regard to nudge deliverables and raise any red flags or green flags to help identify both risks and opportunities to advance client relationships
- Work in conjunction with the Principal Outcomes Manager to produce monthly and quarterly deliverables to show progress towards the client’s desired outcomes
What it’s like to be a SaaSWorker:
We are a small, hands-on, get-work-done team where each contributor directly impacts product development and our customer experience. We have built, and scaled companies and firmly believe that the next decade of companies will be built differently. To account for this, we think differently.
Moreover, we believe in building future founders by giving the exposure to not just building our company, but to have a hand in crafting the solutions to help other businesses grow themselves. We have built a team and network of amazing partners, customers, investors, and SaaS industry experts. If you are looking to join Day 1 of building a durable company, we’d like to share more of our story and dig into this opportunity.
SaaSWorks is an equal opportunity employer. We are committed to creating an inclusive environment for everyone in our ecosystem -- our team, our customers, and our applicants. We offer competitive startup pay and equity, and the wingspan to expand your career by working with actual founders and operators. We value capability and curiosity over pedigree and are interested in a variety of backgrounds and abilities. We also provide competitive benefits that are family and individual-friendly (and look forward to adding pet-friendly benefits one day, too).
Apply NowSaaSWorks is driving revenue performance for every Subscription and SaaS business. We are on a mission to democratize the data-driven insights and expertise required to build and manage these high-growth, high-value businesses. To date, these capabilities have been exclusive to the unicorns and deca-corns of the subscription and SaaS industry.
We are excited about this mission, as the number of worldwide subscription and SaaS businesses is rapidly growing. It’s expensive and challenging to build and scale these businesses due to the complexity of pricing models, the multiple products/SKUs, varying contract terms, as well as managing the myriad tools needed to run these companies. Most high-growth SaaS companies have developed in-house tools and hired large engineering & ops teams (BizOps, RevOps, SalesOps, etc.) to overcome these challenges. However, most businesses don’t have access to the requisite level of expertise or technology.
We know this - because we’ve done this. Our team of outside-the-box thinkers, founders, operators, investors, and data nerds has helped launch and scale high-growth businesses like HubSpot (NYSE: HUBS) and invested in businesses like this at legendary investment platforms like Goldman Sachs (NYSE:GS).
At SaaSWorks, we are leveraging our team’s passion, knowledge, and experience of product & operations skills to provide actionable information and insights to empower every subscription and SaaS business – not just the unicorns – to scale in a customer-centric and durable way. Our customers are getting real results - check out our case studies for more details.
We are well-funded by long-term, visionary investors and operators who believe in the value created by combining data, technology, and human expertise. We are growing our team to shape the future of scaling subscription and SaaS businesses.
Capabilities and Characteristics we are looking for:
- Eagerness to work in a fast-paced, information-rich, and ambitious small-team environment
- Strong drive to create value and solve problems for customers through software development
- Ship early and often, while building lasting software architecture
- Experience building web-apps on any of the major cloud providers (AWS, GCP, etc.)
- Passion for Node.js app development (Express and React preferred)
- SQL skills to power a data-powered web-app; analytics/dashboard SQL experience is a plus
- Excited to learn from and teach others while delivering high-quality code in a timely manner
What it’s like to be a SaaSWorker:
We are a small, hands-on, get-work-done team where each contributor directly impacts product development and our customer experience. We have built, and scaled companies and firmly believe that the next decade of companies will be built differently. To account for this, we think differently.
Moreover, we believe in building future founders by giving the exposure to not just building our company, but to have a hand in crafting the solutions to help other businesses grow themselves. We have built a team and network of amazing partners, customers, investors, and SaaS industry experts. If you are looking to join Day 1 of building a durable company, we’d like to share more of our story and dig into this opportunity.
SaaSWorks is an equal opportunity employer. We are committed to creating an inclusive environment for everyone in our ecosystem -- our team, our customers, and our applicants. We offer competitive startup pay and equity, and the wingspan to expand your career by working with actual founders and operators. We value capability and curiosity over pedigree and are interested in a variety of backgrounds and abilities. We also provide competitive benefits that are family and individual-friendly (and look forward to adding pet-friendly benefits one day, too).
SaaSWorks is driving revenue performance for every Subscription and SaaS business. We are on a mission to democratize the data-driven insights and expertise required to build and manage these high-growth, high-value businesses. To date, these capabilities have been exclusive to the unicorns and deca-corns of the subscription and SaaS industry.
We are excited about this mission, as the number of worldwide subscription and SaaS businesses is rapidly growing. It’s expensive and challenging to build and scale these businesses due to the complexity of pricing models, the multiple products/SKUs, varying contract terms, as well as managing the myriad tools needed to run these companies. Most high-growth SaaS companies have developed in-house tools and hired large engineering & ops teams (BizOps, RevOps, SalesOps, etc.) to overcome these challenges. However, most businesses don’t have access to the requisite level of expertise or technology.
We know this - because we’ve done this. Our team of outside-the-box thinkers, founders, operators, investors, and data nerds has helped launch and scale high-growth businesses like HubSpot (NYSE: HUBS) and invested in businesses like this at legendary investment platforms like Goldman Sachs (NYSE:GS).
At SaaSWorks, we are leveraging our team’s passion, knowledge, and experience of product & operations skills to provide actionable information and insights to empower every subscription and SaaS business – not just the unicorns – to scale in a customer-centric and durable way. Our customers are getting real results - check out our case studies for more details.
We are well-funded by long-term, visionary investors and operators who believe in the value created by combining data, technology, and human expertise. We are growing our team to shape the future of scaling subscription and SaaS businesses.
Capabilities and Characteristics we are looking for:
- Eagerness to work in a fast-paced, information-rich, and ambitious small-team environment
- Proven experience designing and building data pipelines using tools such as DBT and Airflow to drive business analysis
- Care for accuracy and security while working with data including a knack for validation & QA
- Balance of repeatability, automation, and sometimes just getting it done to empower decisions
- You consider SQL a language along with Spanish, English, or Mandarin
- A passion for Python along with tools like DBT, Stitch/Singer, PySpark, and Airflow
- Drive for learning from and teaching others - while delivering high-quality code in a timely manner
What it’s like to be a SaaSWorker:
We are a small, hands-on, get-work-done team where each contributor directly impacts product development and our customer experience. We have built, and scaled companies and firmly believe that the next decade of companies will be built differently. To account for this, we think differently.
Moreover, we believe in building future founders by giving the exposure to not just building our company, but to have a hand in crafting the solutions to help other businesses grow themselves. We have built a team and network of amazing partners, customers, investors, and SaaS industry experts. If you are looking to join Day 1 of building a durable company, we’d like to share more of our story and dig into this opportunity.
SaaSWorks is an equal opportunity employer. We are committed to creating an inclusive environment for everyone in our ecosystem -- our team, our customers, and our applicants. We offer competitive startup pay and equity, and the wingspan to expand your career by working with actual founders and operators. We value capability and curiosity over pedigree and are interested in a variety of backgrounds and abilities. We also provide competitive benefits that are family and individual-friendly (and look forward to adding pet-friendly benefits one day, too).
SaaSWorks is looking for a DevOps Engineer with high growth potential to further structure and scale our AWS infrastructure. We are not a one-size-fits-all SaaS application, but a highly configurable, tailored Subscription Revenue Management Platform which requires a broad set of data pipelines, analytics, and infrastructure - that all must be codified and 100% repeatable within AWS.
As a data company, we process a myriad of different customer and 3rd party data, therefore we create delightful, one-size-fits-one experiences for our customers without sacrificing security or scalability. We are open to less experienced and aspiring DevOps engineers; simply expect a fast pace as we are growing our business rapidly.
Skills we are looking for:
- Infrastructure as code, including CloudFormation template experience to create and maintain existing libraries
- Solid Linux administration and automation experience with logging, debugging, troubleshooting. We use bash and CloudFormation for orchestration and provisioning
- Experience with AWS services such as Aurora Postgres, Athena/Glue, CloudWatch
- VPC experience with a core understanding of Security Groups (creation, maintenance) and general network & internet security. IAM and LDAP a plus
- Experience with CI/CD environments such as Jenkins (or Travis) to orchestrate jobs
- Core AWS experience with EC2 including AMI image building, instance patching
- Exposure to popular data orchestration frameworks such as Airflow is a plus
What it’s like to be a SaaSWorker:
We are a small, hands-on, get-work-done team where each contributor directly impacts product development and our customer experience. We have built, and scaled companies and firmly believe that the next decade of companies will be built differently. To account for this, we think differently.
Moreover, we believe in building future founders by giving the exposure to not just building our company, but to have a hand in crafting the solutions to help other businesses grow themselves. We have built a team and network of amazing partners, customers, investors, and SaaS industry experts. If you are looking to join Year 1 of building a durable company, we’d like to share more of our story and dig into this opportunity.
SaaSWorks is an equal opportunity employer. We are committed to creating an inclusive environment for everyone in our ecosystem -- our team, our customers, and our applicants. We offer competitive startup pay and equity, and the wingspan to expand your career by working with actual founders and operators. We value capability and curiosity over pedigree and are interested in a variety of backgrounds and abilities. We also provide competitive benefits that are family and individual-friendly. We believe in an in-person work-experience and are looking forward to working with people once it’s possible to do so (the position will be in person in the Boston suburbs vs. remote).
SaaSWorks is driving revenue performance for every Subscription and SaaS business. We are on a mission to democratize the data-driven insights and expertise required to build and manage these high-growth, high-value businesses. To date, these capabilities have been exclusive to the unicorns and deca-corns of the subscription and SaaS industry.
We are excited about this mission, as the number of worldwide subscription and SaaS businesses is rapidly growing. It’s expensive and challenging to build and scale these businesses due to the complexity of pricing models, the multiple products/SKUs, varying contract terms, as well as managing the myriad tools needed to run these companies. Most high-growth SaaS companies have developed in-house tools and hired large engineering & ops teams (BizOps, RevOps, SalesOps, etc.) to overcome these challenges. However, most businesses don’t have access to the requisite level of expertise or technology.
We know this - because we’ve done this. Our team of outside-the-box thinkers, founders, operators, investors, and data nerds has helped launch and scale high-growth businesses like HubSpot (NYSE: HUBS) and invested in businesses like this at legendary investment platforms like Goldman Sachs (NYSE:GS).
At SaaSWorks, we are leveraging our team’s passion, knowledge, and experience of product & operations skills to provide actionable information and insights to empower every subscription and SaaS business – not just the unicorns – to scale in a customer-centric and durable way. Our customers are getting real results - check out our case studies for more details.
We are well-funded by long-term, visionary investors and operators who believe in the value created by combining data, technology, and human expertise. We are growing our team to shape the future of scaling subscription and SaaS businesses.
Capabilities and Characteristics we are looking for:
- You are a passionate Account Manager (or similar customer-facing role such as Customer Success) with 3 to 4 years of experiencing managing accounts to drive growth and retention opportunities
- You have a strong understanding of SaaS and recurring revenue financial models
- Your passion for "Solving for the Customer" runs deep
- You have experience using and analyzing customer data to make strategic decisions on how to engage with the right customer at the right time
- You are data curious and are willing to roll up your sleeves to help identify areas of opportunity within the data (this includes quality assurance measures)
- You are someone that values hard work and knows what it takes to work in an early-stage startup
Your responsibilities will consist of:
- Work closely with the Principal Outcomes Manager to ensure SaaSWorks is both tracking and delivering the desired outcomes for our clients
- Manage components of the “Nudge” pipeline such as but not limited to the following:
- Validating data accuracy
- Additional Nudge research such as evaluating past engagements and external online enrichment
- Sending nudges to the customer
- Write and edit playbook templates to be used within the Nudges. The types of playbooks include but are not limited to collections, renewals, and expansion opportunities
- Provide visibility to the Outcomes team on where clients stand with regard to nudge deliverables and raise any red flags or green flags to help identify both risks and opportunities to advance client relationships
- Work in conjunction with the Principal Outcomes Manager to produce monthly and quarterly deliverables to show progress towards the client’s desired outcomes
What it’s like to be a SaaSWorker:
We are a small, hands-on, get-work-done team where each contributor directly impacts product development and our customer experience. We have built, and scaled companies and firmly believe that the next decade of companies will be built differently. To account for this, we think differently.
Moreover, we believe in building future founders by giving the exposure to not just building our company, but to have a hand in crafting the solutions to help other businesses grow themselves. We have built a team and network of amazing partners, customers, investors, and SaaS industry experts. If you are looking to join Day 1 of building a durable company, we’d like to share more of our story and dig into this opportunity.
SaaSWorks is an equal opportunity employer. We are committed to creating an inclusive environment for everyone in our ecosystem -- our team, our customers, and our applicants. We offer competitive startup pay and equity, and the wingspan to expand your career by working with actual founders and operators. We value capability and curiosity over pedigree and are interested in a variety of backgrounds and abilities. We also provide competitive benefits that are family and individual-friendly (and look forward to adding pet-friendly benefits one day, too).
Apply NowSaaSWorks is driving revenue performance for every Subscription and SaaS business. We are on a mission to democratize the data-driven insights and expertise required to build and manage these high-growth, high-value businesses. To date, these capabilities have been exclusive to the unicorns and deca-corns of the subscription and SaaS industry.
We are excited about this mission, as the number of worldwide subscription and SaaS businesses is rapidly growing. It’s expensive and challenging to build and scale these businesses due to the complexity of pricing models, the multiple products/SKUs, varying contract terms, as well as managing the myriad tools needed to run these companies. Most high-growth SaaS companies have developed in-house tools and hired large engineering & ops teams (BizOps, RevOps, SalesOps, etc.) to overcome these challenges. However, most businesses don’t have access to the requisite level of expertise or technology.
We know this - because we’ve done this. Our team of outside-the-box thinkers, founders, operators, investors, and data nerds has helped launch and scale high-growth businesses like HubSpot (NYSE: HUBS) and invested in businesses like this at legendary investment platforms like Goldman Sachs (NYSE:GS).
At SaaSWorks, we are leveraging our team’s passion, knowledge, and experience of product & operations skills to provide actionable information and insights to empower every subscription and SaaS business – not just the unicorns – to scale in a customer-centric and durable way. Our customers are getting real results - check out our case studies for more details.
We are well-funded by long-term, visionary investors and operators who believe in the value created by combining data, technology, and human expertise. We are growing our team to shape the future of scaling subscription and SaaS businesses.
Capabilities and Characteristics we are looking for:
- Eagerness to work in a fast-paced, information-rich, and ambitious small-team environment
- Strong drive to create value and solve problems for customers through software development
- Ship early and often, while building lasting software architecture
- Experience building web-apps on any of the major cloud providers (AWS, GCP, etc.)
- Passion for Node.js app development (Express and React preferred)
- SQL skills to power a data-powered web-app; analytics/dashboard SQL experience is a plus
- Excited to learn from and teach others while delivering high-quality code in a timely manner
What it’s like to be a SaaSWorker:
We are a small, hands-on, get-work-done team where each contributor directly impacts product development and our customer experience. We have built, and scaled companies and firmly believe that the next decade of companies will be built differently. To account for this, we think differently.
Moreover, we believe in building future founders by giving the exposure to not just building our company, but to have a hand in crafting the solutions to help other businesses grow themselves. We have built a team and network of amazing partners, customers, investors, and SaaS industry experts. If you are looking to join Day 1 of building a durable company, we’d like to share more of our story and dig into this opportunity.
SaaSWorks is an equal opportunity employer. We are committed to creating an inclusive environment for everyone in our ecosystem -- our team, our customers, and our applicants. We offer competitive startup pay and equity, and the wingspan to expand your career by working with actual founders and operators. We value capability and curiosity over pedigree and are interested in a variety of backgrounds and abilities. We also provide competitive benefits that are family and individual-friendly (and look forward to adding pet-friendly benefits one day, too).
SaaSWorks is driving revenue performance for every Subscription and SaaS business. We are on a mission to democratize the data-driven insights and expertise required to build and manage these high-growth, high-value businesses. To date, these capabilities have been exclusive to the unicorns and deca-corns of the subscription and SaaS industry.
We are excited about this mission, as the number of worldwide subscription and SaaS businesses is rapidly growing. It’s expensive and challenging to build and scale these businesses due to the complexity of pricing models, the multiple products/SKUs, varying contract terms, as well as managing the myriad tools needed to run these companies. Most high-growth SaaS companies have developed in-house tools and hired large engineering & ops teams (BizOps, RevOps, SalesOps, etc.) to overcome these challenges. However, most businesses don’t have access to the requisite level of expertise or technology.
We know this - because we’ve done this. Our team of outside-the-box thinkers, founders, operators, investors, and data nerds has helped launch and scale high-growth businesses like HubSpot (NYSE: HUBS) and invested in businesses like this at legendary investment platforms like Goldman Sachs (NYSE:GS).
At SaaSWorks, we are leveraging our team’s passion, knowledge, and experience of product & operations skills to provide actionable information and insights to empower every subscription and SaaS business – not just the unicorns – to scale in a customer-centric and durable way. Our customers are getting real results - check out our case studies for more details.
We are well-funded by long-term, visionary investors and operators who believe in the value created by combining data, technology, and human expertise. We are growing our team to shape the future of scaling subscription and SaaS businesses.
Capabilities and Characteristics we are looking for:
- Eagerness to work in a fast-paced, information-rich, and ambitious small-team environment
- Proven experience designing and building data pipelines using tools such as DBT and Airflow to drive business analysis
- Care for accuracy and security while working with data including a knack for validation & QA
- Balance of repeatability, automation, and sometimes just getting it done to empower decisions
- You consider SQL a language along with Spanish, English, or Mandarin
- A passion for Python along with tools like DBT, Stitch/Singer, PySpark, and Airflow
- Drive for learning from and teaching others - while delivering high-quality code in a timely manner
What it’s like to be a SaaSWorker:
We are a small, hands-on, get-work-done team where each contributor directly impacts product development and our customer experience. We have built, and scaled companies and firmly believe that the next decade of companies will be built differently. To account for this, we think differently.
Moreover, we believe in building future founders by giving the exposure to not just building our company, but to have a hand in crafting the solutions to help other businesses grow themselves. We have built a team and network of amazing partners, customers, investors, and SaaS industry experts. If you are looking to join Day 1 of building a durable company, we’d like to share more of our story and dig into this opportunity.
SaaSWorks is an equal opportunity employer. We are committed to creating an inclusive environment for everyone in our ecosystem -- our team, our customers, and our applicants. We offer competitive startup pay and equity, and the wingspan to expand your career by working with actual founders and operators. We value capability and curiosity over pedigree and are interested in a variety of backgrounds and abilities. We also provide competitive benefits that are family and individual-friendly (and look forward to adding pet-friendly benefits one day, too).