Customer-Centric Growth
Your team is busy, we're here to help
We continuously monitor your customers and nudge your team to take the appropriate action at the right time.
This eye-in-the-sky approach enables your team to stay focused on the task at hand while producing better outcomes for your customers. Every Nudge is:
- Powered by customer data
- Verified by expert research
- Directed by strategic playbooks
Engagement
Stay in touch with customers efficiently, effectively and consistently
Collections
Collect on outstanding balances while using a compassionate approach
Support
Respond to rapid changes in customer support tickets and requests appropriately
Upsell
Expand revenue with existing customers or convert freemium users into paid customers
Cross-Sell
Introduce customers to new products or service lines to add additional value
Adoption
Take action to address issues during onboarding and product usage to increase adoption
How it works

Source system data is gathered in a secure environment and enriched to address missing elements. It's then unified to automate customer monitoring.

Customer engagement is assessed by measuring lifetime value growth and evaluating product adoption.

Nudges are aligned with your goals and qualified by our expert research. Each is personalized so you can easily take action.

Customer outreach is quantified to learn what works, for which customer. We then improve outcome efficiency & efficacy in coordination with you.

Source system data is gathered in a secure environment and enriched to address missing elements. It's then unified to automate customer monitoring.

Customer engagement is assessed by measuring lifetime value growth and evaluating product adoption.

Nudges are aligned with your goals and qualified by our expert research. Each is personalized so you can easily take action.

Customer outreach is quantified to learn what works, for which customer. We then improve outcome efficiency & efficacy in coordination with you.