Nudges

Better outcomes for more of your customers

Nudges empower your Customer Success, Sales and Service teams to engage with every customer like they're your best customer by taking precise action in minutes — not hours.

simple and scalable

Customer-Centric Growth

Unlock Key Insights Insights are packaged and delivered in a way that makes it easier than ever to understand the most relevant customer information.

Accelerate Call Prep Your customer teams can spend less time on research and more time engaging with your customers to produce better outcomes.

Drive Adoption & Retention With your team working faster and smarter than ever before, you’ll be in a position to proactively grow customer lifetime value.

Use Cases

Your team is busy, we're here to help

We continuously monitor your customers and nudge your team to take the appropriate action at the right time.

This eye-in-the-sky approach enables your team to stay focused on the task at hand while producing better outcomes for your customers. Every Nudge is:

Powered by customer data
Verified by expert research
Directed by strategic playbooks

Engagement

Stay in touch with customers efficiently, effectively and consistently

Collections

Collect on outstanding balances while using a compassionate approach

Support

Respond to rapid changes in customer support tickets and requests appropriately

Upsell

Expand revenue with existing customers or convert freemium users into paid customers

Cross-Sell

Introduce customers to new products or service lines to add additional value

Adoption

Take action to address issues during onboarding and product usage to increase adoption

Nudges are Data-Powered

All of the information you need at your fingertips

Empower your team with the data they need to know about their accounts. SaaSWorks integrates with your key source systems to inform Nudges with customer vitals, revenue health, and engagement history.

Nudges are Expert-Researched

Take action on opportunities quickly

Nudges include the outreach goals, highlight key triggers, and include personalized copy to quickly address each customer’s unique scenario and drive ideal actions. Best of all, every Nudge is researched and vetted by experts.

Learn More About